Professional Documents
Culture Documents
Service Guide
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Packard Bell EasyNote TM86/TM87/TM89 service
guides.
Date
Chapter
II
Updates
Copyright
Copyright 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES
NOTE
WARNING
CAUTION
IMPORTANT
NOTE: This symbol where placed in the Service Guide designates a component that should be recycled
according to the local regulations.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
VI
Table of Contents
System Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
System Utilities
23
41
Table of Contents
Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Removing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Replacing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Replacing the Logic Lower Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Replacing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Troubleshooting 139
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
VIII
Table of Contents
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
159
165
178
187
201
Index 203
IX
Table of Contents
Chapter 1
System Specifications
Features
Below is a brief summary of the computers many features:
NOTE: Items denoted with an (*) are only available for selected models.
Operating System
Platform
Intel Core i3-330M/i3-350M processor (3 MB L3 cache, 2.13/2.26 GHz, 1066 MHz FSB, 35 W),
supporting Intel 64 architecture, Intel Smart Cache*
System Memory
Display
15.6" HD 1366 x 768 pixel resolution, high-brightness (220-nit) TFT LCD with Diamond View
Technology, supporting simultaneous multi-window viewing
8 ms response time
Graphics
Intel HD Graphics with 128 MB of dedicated system memory, supporting Microsoft DirectX
10*
Chapter 1
MPEG-2/DVD decoding
Storage subsystem
Secure Digital (SD) Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick
PRO (MS PRO), xD-Picture Card (xD)
Audio
Built-in microphone
MS-Sound compatible
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X
DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X
BD-ROM, 4X BD-R, 2X BD-RE, 4X BD-ROM DL, 4X BD-R DL, 2X BD-RE DL
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW, 5X DVDRAM, 4X DVD+R DL, 4X DVD-R DL
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X
DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAMo
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X
DVD-RW, 8X DVD+RW, 5X DVD-RAM
381 (W) x 253 (D) x 26/34.14 (H) mm (14.99 x 9.96 x 1.02/1.35 inches)
Communication
Microphone
WLAN:
Chapter 1
WPAN:
Bluetooth 2.1
LAN:
Privacy control
Power subsystem
ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving
modes
3-pin 90 W AC adapter*:
3-pin 65 W AC adapter*:
ENERGY STAR
99-/100-/103-key keyboard
Nine function keys, four cursor keys, Windows key, international language support
I/O interface
Headphone/speaker/line-out jacks
Microphone-in jack
Software
Packard Bell Accessory Store (Canada, France, Germany, Italy, Mexico, Spain UK, US only)
Chapter 1
Cyberlink PowerDVD
eBay shortcut 2009 (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)
Google Toolbar
Metaboli
Microsoft Silverlight
Microsoft Works SE 9 (Brazil, Canada, France, Germany, Poland, Russia, UK and US only)
Microsoft Works 9
WildTangent Packard Bell Edition (except China, Japan, Hong Kong, Korea)
Windows Live Essentials - Wave 3.2 (Mail, Photo Gallery, Live Messenger, Movie Maker,
Writer)
Optional Items
3-pin 90 W AC adapter*
3-pin 65 W AC adapter*
Environment
Temperature:
Operating: 5 C to 35 C
Non-operating: -20 C to 65 C
Humidity (non-condensing):
Chapter 1
Chapter 1
11
4
5
6
10
9
No.
Icon
Item
Description
Webcam
Microphone
Display screen
HDD
Communication
indicator
Chapter 1
No.
Icon
Item
Description
Power button
Keyboard
Palmrest
Power1
Battery1
10
TouchPad
11
Speakers
NOTE: 1 The front panel indicators are visible even when the computer cover is closed.
1
No.
1
Icon
Item
Multi-in-1 card
reader
Chapter 1
Description
Accepts Secure Digital (SD), MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick
PRO (MS PRO), xDPicture Card (xD).
NOTE: Push to remove/install the card.
Only one card can operate at any
given time.
Left View
1
No.
2
Icon
3
Item
Description
DC-in jack
Connects to an AC adapter
Ventilation slots
External display
(VGA) port
Ethernet (RJ-45)
port
HDMI
Microphone-in
jack
Headphones/
speaker/line-out
jack
Chapter 1
Right View
1
No.
Item
3 4 5
Description
Optical drive
Bottom View
1
2
Chapter 1
6
5
No.
Icon
Item
Description
Battery bay
Battery release
latch
Memory
compartment
Battery lock
Ventilation slots
and cooling fan
Indicators
The computer has several easy-to-read status indicators. The front panel indicators are visible even when the
computer cover is closed.
Icon
Function
Description
Power
Battery
HDD
Communication indicator
10
Chapter 1
TouchPad Basics
The following items show you how to use the TouchPad:
Move your finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
Function
Execute
Select
Click once.
Tap once.
Drag
Access
context menu
Click once.
NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPads responsiveness.
Chapter 1
11
Lock key
Description
Caps Lock
When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
12
Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key
Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<
>:
<
>
<
>
<
>
<
>
<
>
+ <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<
>
<
>
<
>
<
>
<
>
<
>
<
>
<
>
+ <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<
>
+ <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
<CTRL> + <
>
<CTRL> + <
>
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
Chapter 1
13
Hot Keys
The computer employs hotkeys or key combinations to access most of the computers controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey
Icon
Function
Description
<Fn> + <F2>
Communication Device
On/Off
<Fn> + <F3>
Sleep
<Fn> + <F4>
Display toggle
<Fn> + <F5>
Display Blank
<Fn> + <F6>
Touchpad toggle
<Fn> + <F7>
Play/Pause
<Fn> + <F8>
Stop
<Fn> + <F9>
Skip Back
<Fn> + <F10>
Skip Forward
<Fn> + <F11>
Brightness Down
<Fn> + <F12>
Brightness Up
Speaker toggle
Volume down
Volume up
14
Chapter 1
Hotkey
Icon
Function
Description
Social Networking
Page Up
Page Down
<Fn> + <Home>
Home
<Fn> + <End>
End
Chapter 1
15
Specification
CPU
Type
CPU Package
Power
65 Watts
On-die Cache
4MB L2 cache
667/800/1066MHz
Processor Specifications
CPU
Speed
Cores
Ci3330M
2.13
330 M
3 MB
PGA988
35W
KC.33001.DMP
Ci5430M
2.26
430 M
3 MB
PGA988
35W
KC.43001.DMP
Ci5520M
2.24
520 M
3 MB
PGA988P
35W
KC.52001.DMP
Item
Bus
Speed
Cache
Size
Package
Core
Voltage
Acer P/N
52
64
3000
31
59
70
3100
34
65
78
3500
37
72
85
3900
40
OS Shutdown: 104C
45
60
2300
28
55
70
3000
31
65
80
3100
34
75
90
3500
37
85
100
3900
40
OS Shutdown: 104C
BIOS
Item
Specification
BIOS vendor
Insyde BIOS
Flash
16
Chapter 1
Item
Specification
Features
Support ISIPP
Support Acer UI
Support multi-boot
Support PXE
Support WinFlash
System information
System Memory
Item
Specification
Memory size
8GB maximum
4GB
800/1066 MHz
1.5V
Memory Combinations
Slot 1
Slot 2
Total Memory
0MB
1024MB
1024MB
0MB
2048MB
2048MB
0MB
4096MB
4096MB
1024MB
0MB
1024MB
1024MB
1024MB
2048MB
1024MB
2048MB
3072MB
2048MB
0MB
2048MB
2048MB
1024MB
3072MB
2048MB
2048MB
4096MB
2048MB
4096MB
6144MB
4096MB
4096MB
8192MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. In the above table, the configuration of slot 1 and slot 2 could be
reversed.
LAN Interface
Item
Specification
LAN Chipset
Atheros AR8132L
RJ-45
Left side
Chapter 1
17
Item
Specification
Feature
Onboard LAN
Item
Manufacturer
18
Specification
Broadcom 57780KMLG for GIGA LAN
Chapter 1
Specification
Seagate
HGST
Toshiba
Western Digital
Capacity (MB)
160, 250,
320, 500
160, 250,
320, 500
512
Data heads
2-4
Drive Format
Disks
1-2
Spindle speed
(RPM)
5400
Performance Specifications
Buffer size
8 MB
Interface
SATA
DC Power Requirements
Voltage
tolerance
5V 5%
Chapter 1
5V 5%
5V 5%
5V 5%
19
Specification
HLDS GT20N
Sony AD7580S
Performance
Specification
With CD Diskette
With CD Diskette
Sustained:
3,600 KB/s (24x)
max.
Sustained:
11.08 Mbytes/s
(8x) max.
Sustained:
1,571 (typical)
Sustained:
10,993 (typical)
Buffer Memory
2 MB
Interface
SATA
Applicable disc
formats
DVD-ROM:
4.7GB (Single Layer)
8.5GB (Dual Layer)
DVD-R:
3.95GB (Ver. 1.0: read only)
4.7GB (Ver. 2.0 for Authoring: read only)
4.7GB (Ver. 2.1 for General: read & write)
(DL) 8.5GB (Ver. 3.0)
DVD-RW:
4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0)
DVD-RAM: 1.46GB/side, 4.7GB/side
(Ver. 2.2)
DVD+R: 4.7GB (Ver. 1.3)
(DL) 8.5GB (Ver. 1.1)
DVD+RW:
4.7GB (Vol.1 Ver.1.3)
CD-ROM Mode-1 data disc
CD-ROM Mode-2 data disc
CD-ROM XA, CD-I, Photo-CD MultiSession, Video CD
CD-Audio Disc
Mixed mode CD-ROM disc (data and
audio)
CD-Extra
CD-Text
CD-R (Conforming to Orange Book Part
2: read & write)
CD-RW (Conforming to Orange Book
Part 3: read & write)
Loading mechanism
DVD Read:
DVD-ROM (DVD-5, DVD-9, DVD-10, DVD18), DVD-Video, DVD-Audio, SACD (Hybrid),
UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95
GB, DVD-R Authoring, DVD-R Multi-Border,
DVD-RW, DVD+R, DVD+R DL, DVD+R
Multi-Session, DVD+RW, DVD-RAM V1.0,
DVDRAM
V2.0 & 2.1 &2.2.
CD Read:
CD-DA, CD-ROM Mode-1, CD-ROM/XA
Mode-2 Form-1 and Mode-2 Form-2, CD-i,
CD-i
Bridge, Video-CD (MPEG-1), Karaoke CD,
Photo-CD, Enhanced CD, CD Plus, CD
Extra, itrax
CD, CD-Text, UDF CD, CD-R, and CD-RW
DVD Write:
DVD Data & Video
CD Read:
CD-DA, CD-ROM Mode-1, CD-ROM/XA
Mode-2 Form-1 and Mode-2 Form-2, CD-i,
VideoCD, CD-Text
Power Requirement
Input Voltage
DC 5 V +/- 5%
Audio Interface
Item
Chipset
Specification
Realtek ALC272-X
20
Chapter 1
Item
Features
Specification
Specification
Controller
Features
Multi-Language support
Hotkeys
Battery
Specification
Item
6 Cell
SANYO/SONY/PANASONIC/SAMSUNG/SIMPLO AS2009A
Battery Type
Li-ion
Pack capacity
4400 mAh
Normal Voltage
2.2 Ah
Package configuration
3S2P
Chapter 1
21
LCD 15.6
Item
Specification
Vendor/model name
AUO/CPT/CMO/Samsung/LCD/INL
15.6 inches
Pixel Pitch
0.204 x 0.204
Display Mode
Normal
220
Contrast Ratio
500 typical
Luminance Uniformity
1.25 max
Electrical Interface
LVDS
Support Color
262K
15/35/45/45
0 to +50
-20 to +60
Card Reader
Item
Specification
Part Name
RealTek 5160
Package
General Features
PCI-E interface
Push-push type
Dummy ardc
22
Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).
The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without
entering BIOS Setup Utility, please set the parameter to enabled.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Press Esc while you are in any of the menu options to go to the Exit menu.
In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
Chapter 2
23
Information
Main
Security
Boot
Rev. 3.5
CPU Type
CPU Speed
TOSHIBA MK3265GSX
Y9U5A09MA
TSSTcorp CDDVDW TS-L633C
V1.02
ATI VGA VER012.015.000.003.036141
NEW902101400114B4A1601
F1 Help
ESC Exit
M 330 @ 2.13GHz
EasyNote TM86/TM87/TM89
Packard Bell
B2B51E657B28295741E2705AB616A5AB
Select Item
Select Menu
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ according to model.
The table below describes the parameters in this screen.
Parameter
Description
CPU Type
This field shows the CPU type and speed of the system.
CPU Speed
This field shows the model name of HDD installed on primary IDE
master.
This field displays the serial number of HDD installed on primary IDE
master.
This field shows the model name of the Optical device installed in
the system.
Serial Number
Product Name
Manufacturer Name
UUID
24
Chapter 2
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot options
and recovery.
Information
Main
Security
S y s t e m Ti m e :
System Date:
[19:10:59]
[2/22/2010]
To t a l M e m o r y :
Vi d e o M e m o r y :
3072 MB
1024 MB
Quiet Boot
Network Boot
F12 Boot Menu
D2D Recovery
S ATA M o d e
Display Mode
[Enabled]
[Enabled]
[Disabled]
[Enabled]
[AHCI Mode]
[Discrete Graphics]
F1 Help
ESC Exit
Select Item
Select Menu
F5/F6
Enter
R e v. 3 . 5
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen.
Parameter
Description
Format/Option
System Time
Sets the system time. The hours are displayed with 24hour format.
Format: HH:MM:SS
(hour:minute:second)
System Date
Format MM/DD/YYYY
(month/day/year)
Total Memory
N/A
Video Memory
N/A
Quiet Boot
Option: Enabled or
Disabled
Network Boot
Option: Enabled or
Disabled
D2D Recovery
Option: Enabled or
Disabled
SATA Mode
Chapter 2
25
Parameter
Display Mode
Description
Control the graphics display mode.
Note: Switchable Graphics is displayed as an option if
supported by the system.
26
Format/Option
Options: Integrated
Graphics, Discrete
Graphics or Switchable
Graphics
Chapter 2
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
Information
Main
Security
Clear
Clear
Clear
F1 Help
ESC Exit
Rev. 3.5
Item Specific Help
Install or Change the
password and the length
of password must be
greater than one word.
[Disabled]
Select Item
Select Menu
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter
Description
Option
Clear or Set
User Password Is
Clear or Set
HDD Password Is
Clear or Set
N/A
N/A
N/A
Password on Boot
Disabled or
Enabled
Supervisor Password Is
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Chapter 2
27
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.
Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
[
[
]
]
Type a password in the Enter New Password field. The password length can not exceed 8 alphanumeric
characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.
Press Enter. After setting the password, the computer sets the User Password parameter to Set.
4.
5.
When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.
Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
[
[
[
]
]
]
2.
Type the current password in the Enter Current Password field and press Enter.
3.
Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to Clear.
4.
When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
28
Chapter 2
Changing a Password
1.
Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.
[
[
[
]
]
]
2.
Type the current password in the Enter Current Password field and press Enter.
3.
Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.
Press Enter. After setting the password, the computer sets the User Password parameter to Set.
5.
6.
When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Setup Notice
Changes have been saved.
[Continue]
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Setup Warning
Invalid Password.
[Continue]
If the new password and confirm new password strings do not match, the screen will display the following
message.
Setup Warning
Passwords do not match.
Re-enter password.
[Continue]
Chapter 2
29
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Select Boot Devices to select specific devices to support boot.
Information
Main
Security
F1 Help
ESC Exit
Select Item
Select Menu
30
Rev. 3.5
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
Chapter 2
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
Information
Main
Security
F1 Help
ESC Exit
Select Item
Select Menu
R e v. 3 . 5
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
Description
Exit Discarding
Changes
Discard Changes
Save Changes
Chapter 2
31
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash.
NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not
contain enough power to finish BIOS Flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Flash.
1.
2.
3.
Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
32
Chapter 2
2.
Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.
Information
Main
Security
3.
F1 Help
ESC Exit
Select Item
Select Menu
Rev. 3.5
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
Chapter 2
33
4. In flash BIOS, the message Please do not remove AC Power Source displays.
NOTE: If the AC power is not connected, the following message displays.
34
Chapter 2
WinFlash Utility
Perform the following steps to use the WinFlash Utility:
1.
2.
Chapter 2
35
After the error is displayed, select the Enter Unlock Password option on the screen.
2.
An Encode key is generated for unlocking utilities. Note down this key.
3.
Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD
[Encode code] with the code noted in the previous step, as follows:
UnlockHD 76943488
4.
The command generates a password which can be used for unlocking the HDD.
Password : 46548274
5.
Key in the password from the previous step to unlock the HDD as shown.
36
Chapter 2
2.
Chapter 2
37
2.
3.
Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to
change the boot sequence to HDD | CD ROM | LAN | Floppy.
38
Chapter 2
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI
pool for hardware management.
When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware
before sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1.
2.
dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters)
dmitools /wp xxxx ==> Write product name to eeprom (max. 16 characters)
dmitools /ws xxxx ==> Write serial number to eeprom (max. 22 characters)
dmitools /wa xxxx ==> Write asset tag to eeprom (max. 32 characters)
The following examples show the commands and the corresponding output information.
Chapter 2
39
2.
Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents
as below:
WriteData = 001122334455'
MAC value
StartAddr=7A
MAC address
WriteLeng=6
KeepByte=0
dont care
In DOS mode, run the MAC.BAT file to write MAC values to eeprom.
40
Chapter 2
Chapter 3
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat screwdriver
Philips screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
41
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
42
Chapter 3
Disassembly Process
IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD
Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced.
The disassembly process is divided into the following stages:
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
Screw
Quantity
Part Number
86.WJ802.001
19
86.WJ802.002
86.WJ802.003
24
86.WJ802.004
86.WJ802.005
86.WJ802.006
Chapter 3
43
Disconnect power
and signal cables
from system
Remove
Battery
Remove
HDD/WLAN/DIMM
Door
Remove
SD Dummy Card
Remove
DIMMs
Remove
3G Module
Remove
WLAN
Remove
ODD
Remove
SIM Card
Remove
HDD
Screw List
Step
Screw
Quantity
Part No.
ODD Module
M2.5*8
86.WJ802.002
ODD Bracket
M2*3
86.WJ802.004
M2.5*8
86.WJ802.002
3G Module
M2.5*8
86.WJ802.002
WLAN Module
M2*3
86.WJ802.004
HDD Carrier
M3*3
86.WJ802.005
44
Chapter 3
2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main
unit (2).
NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please
detach the battery and follow local regulations for disposal.
Chapter 3
45
46
Chapter 3
Chapter 3
47
Step
ODD Module
Size
M2.5*8
Quantity
Screw Type
48
Chapter 3
4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the optical disk drive
module.
Step
ODD Bracket
Size
M2*3
Quantity
Screw Type
5. Remove the ODD bezel by prying the top edge away and clear of the module.
Chapter 3
49
Step
Logic Lower door
Size
M2.5*8
Quantity
Screw Type
3. Lift the door clear off the device, exposing the HDD, DIMM, and WLAN modules.
50
Chapter 3
Step
3G Cover
Size
M2.5*8
Quantity
Screw Type
2. Lift the 3G Cover from the left edge first, then remove completely.
Chapter 3
51
52
Chapter 3
Chapter 3
53
3. Move the antenna away and remove the one (1) screw to release the WLAN Board.
Step
WLAN Module
Size
M2*3
54
Quantity
Screw Type
Chapter 3
NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
Chapter 3
55
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
56
Chapter 3
4. Remove the four (4) screws (two each side) securing the hard disk to the carrier.
Step
HDD Carrier
Size
M3*3
Quantity
Screw Type
Chapter 3
57
Remove
Keyboard
Remove
Upper Cover
Lower
Cover
Upper
Cover
Remove
TouchPad
Bracket
Remove
Power Board
Remove
Left Speaker
Module
Remove
USB Board
Remove
Right Speaker
Module
Remove
Card Reader
Board
Remove
USB Board
Remove
Bluetooth Board
Remove
Mainboard
Remove
Thermal Module
Remove
CPU
Screw List
Step
Screw
Quantity
Part No.
Lower Cover
M2.5*8
11
86.WJ802.002
Lower Cover
M2*3
86.WJ802.004
Upper Cover
M2.5*5
86.WJ802.001
Power Board
M2*3
86.WJ802.004
M2*3
86.WJ802.004
M2*3
86.WJ802.004
Card Reader
M2*3
86.WJ802.004
USB Board
M2*3
86.WJ802.004
58
Chapter 3
Step
TouchPad Bracket
Screw
Quantity
Part No.
M2*3
86.WJ802.004
Mainboard
M2.5*5
86.WJ802.001
Thermal Module
M1.98*3.0
86.WJ802.004
Chapter 3
59
2. Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover.
3. Turn the keyboard over on to the TouchPad area to expose the FPC connector.
60
Chapter 3
4. Open the locking latch and disconnect the FPC from the mainboard.
Chapter 3
61
Step
Size
Quantity
M2.5*8
11
Battery Bay
(green callout)
M2*3
62
Screw Type
Chapter 3
Chapter 3
63
64
Chapter 3
Step
Upper Cover
Size
M2.5*5
Quantity
Screw Type
10. Starting at the top right side of the cover, pry apart the Upper and Lower Covers as shown. Work along the front
edge of the casing to the left as shown, then lift the Upper Cover clear of the Lower Cover.
Chapter 3
65
Step
Left Speaker
Module
Size
M2*3
Quantity
Screw Type
4. Lift the Speaker clear of the Upper Cover. Ensure that the cable is free from all cable clips.
66
Chapter 3
3. Remove the one (1) securing screw from the Right Speaker Module.
Step
Right Speaker
Module
Size
M2*3
Quantity
Screw Type
4. Remove the Right Speaker Module cable from the cable channel. Ensure that the cable is free from all cable
clips.
Chapter 3
67
68
Chapter 3
Step
Power board
Size
M2*3
Quantity
Screw Type
4. Remove the power board assembly and lift the power board clear of the device.
Chapter 3
69
3. Release the FFC locking latch and disconnect the TouchPad FFC from the cover.
70
Chapter 3
Step
TouchPad Bracket
Size
M2*3
Quantity
Screw Type
5. Pry the Touchpad bracket off the adhesive and remove it as shown.
Chapter 3
71
Step
Card Reader
Size
M2*3
72
Quantity
Screw Type
Chapter 3
Chapter 3
73
Step
USB
Size
M2*3
74
Quantity
Screw Type
Chapter 3
Chapter 3
75
4. Lift the Bluetooth board away from the cable channel as shown.
76
Chapter 3
Chapter 3
77
Step
Mainboard
Size
M2.5*5
Quantity
Screw Type
5. Without removing completely, lift the mainboard from the chassis from the right edge first.
CAUTION: Do not remove the mainboard completely. The mainboard is still connected to the chassis.
78
Chapter 3
6. Carefully turn the mainboard over and place it on a clean, dust-free surface.
NOTE: Circuit boards >10 cm have been highlighted with a yellow rectangle as shown in the
previous image. Please detach the Circuit board and follow local regulations for disposal.
Chapter 3
79
10. Unlock the connector and disconnect the bluetooth to mainboard cable.
80
Chapter 3
4. Remove the four (4) securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal
Module.
Step
Thermal Module
Size
M1.98*3.0
Chapter 3
Quantity
Screw Type
81
82
Chapter 3
Chapter 3
83
Remove
LCD Bezel
Remove
Camera Module
Remove
Inverter Board
Remove
LCD Panel
Remove
LCD Brackets
and FPC Cable
Remove
Antennas
Remove
Microphone
Cable
Screw List
Step
Screw
Quantity
Part No.
LCD Bezel
M2.5*6
86.WJ802.003
LCD Panel
M2.5*6
86.WJ802.003
LCD Brackets
M2*3
86.WJ802.004
Inverter Board
M2.5*5
86.WJ802.001
LCD Assembly
M2.5*8
86.WJ802.002
84
Chapter 3
3. Free the black and white antenna cables from the cable channel as shown.
4. Continue removing the white antenna cable from the cable channel.
Chapter 3
85
6. Remove the adhesive tape from the black antenna cable and free the cable from the cable channel.
86
Chapter 3
Step
LCD assembly
Size
M2.5*8
Quantity
Screw Type
Chapter 3
87
Step
LCD Bezel
3.
Size
M2.5*6
Quantity
Screw Type
Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the
right side toward the top of the bezel, prying the covers apart. Continue along the top edge and down the left
side to remove the bezel.
NOTE: If necessary, use a pry to lift up the outside edges of the bezel.
88
Chapter 3
Chapter 3
89
Step
Inverter Board
Size
M2.5*5
Quantity
Screw Type
4. Using both hands, rotate the inverter board around the hook to free it from the panel.
90
Chapter 3
Chapter 3
91
Step
LCD Panel
Size
M2.5*6
Quantity
Screw Type
3. Remove the adhesive tape from the cable and continue removing the cable from the channel.
92
Chapter 3
Chapter 3
93
Step
LCD Brackets
Size
M2*3
Quantity
Screw Type
94
Chapter 3
Chapter 3
95
3. Peel back the foil tabs and remove the microphone cable from the cable channel.
96
Chapter 3
Chapter 3
97
3. Peel back the foil tabs and remove the cable from the cable channel.
98
Chapter 3
6. Peel back the foil tabs and remove the cable from the cable channel.
Chapter 3
99
2. Run the cable along the cable channel and fold over the foil tabs to secure the cable in place.
100
Chapter 3
5. Run the cable along the cable channel and fold over the foil tabs to secure the cable in place.
Chapter 3
101
IMPORTANT: Ensure that the LCD cable runs between the callouts to avoid trapping when the panel is replaced
in the LCD Module.
102
Chapter 3
Chapter 3
103
4. Replace six (6) securing screws (three on each side) of the LCD Panel brackets.
104
Chapter 3
Chapter 3
105
106
Chapter 3
Chapter 3
107
108
Chapter 3
Chapter 3
109
3. Replace the adhesive tape and run the black antenna cable along the cable channel.
4. Near the left hinge, run the LVDS cable along the cable channel.
110
Chapter 3
5. Run the white antenna cable along the cable channel as shown.
7. Pass the black and white antenna cables through the lower cover.
Chapter 3
111
Socket
Pin1 Locator
2. Using a flat-bladed screw driver, rotate the CPU locking screw 180 counter-clockwise to secure the CPU in
place.
112
Chapter 3
Silmore GP50
Honeywell
Jet Motor 7762
Eapus XR-PE
1. Remove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl
Alcohol, Acetone, or other approved cleaning agent.
2. Apply a small amount of thermal grease to the centre of the CPUthere is no need to spread the grease
manually, the force used during the installation of the Thermal Module is sufficient.
3. Align the screw holes on the Thermal Module and
Mainboard then replace the module. Keep the
module as level as possible to spread the thermal
grease evenly.
Chapter 3
113
3. Place the mainboard on a clean, dust-free surface. Connect the power cable.
NOTE: Ensure the I/O ports are positioned correctly through the casing.
114
Chapter 3
4. Place the mainboard in the chassis, left edge first to line up the I/O ports.
Chapter 3
115
116
Chapter 3
Chapter 3
117
3. Connect the USB cable to the mainboard and lock the connector.
118
Chapter 3
Chapter 3
119
2. Replace the one (1) screw to secure the TouchPad Bracket to the Upper Cover.
3. Replace the TouchPad FFC and close the locking latch on the connector.
120
Chapter 3
4. Replace the FFC and press down as indicated to secure it to the Upper Cover.
Chapter 3
121
3. Pass the power board cable through the upper cover. Adhere the power board cable as shown.
122
Chapter 3
3. Secure the one (1) securing screw on the Right Speaker Module.
Chapter 3
123
124
Chapter 3
Chapter 3
125
B
4. Connect D as shown.
126
5. Connect C as shown.
Chapter 3
6. Connect B as shown.
7. Connect A as shown.
8. Turn the computer over. Replace the eleven (11) screws on the lower cover and five (5) screws from the
battery bay.
Chapter 3
127
2. Replace the Keyboard by first lining up the bottom edge. Press down firmly to lock.
128
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129
130
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131
132
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Chapter 3
133
134
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135
136
2. Push until the card clicks into place and is flush with
the casing.
Chapter 3
Chapter 3
2. Push until the card clicks into place and is flush with
the casing.
137
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Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Go To
Power On Issue
Page 140
No Display Issue
Page 141
LCD Failure
Page 143
Page 143
TouchPad Failure
Page 144
Page 144
ODD Failure
Page 147
WLAN Failure
Page 150
Page 150
Page 151
Intermittent Failures
Page 152
Undermined Failures
Page 152
4.
If the Issue is still not resolved, see Online Support Information on page 201.
Chapter 4
139
Power On Issue
If the system doesnt power on, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:
Check the power cable is properly connected to the computer and the electrical outlet.
2.
Remove any extension cables between the computer and the outlet.
3.
Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.
4.
Disconnect the power and open the casing to check the Thermal Unit (see Thermal Unit Failure on page
150) and fan airways are free of obstructions.
5.
Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.
6.
7.
If the Issue is still not resolved, see Online Support Information on page 201.
140
Chapter 4
No Display Issue
If the Display doesnt work, perform the following actions one at a time to correct the problem. Do not replace
a non-defective FRUs:
No POST or Video
If the POST or video doesnt display, perform the following actions one at a time to correct the problem.
1.
Make sure that the internal display is selected. On this notebook model, switching between the internal
display and the external display is done by pressing Fn+F5. Reference Product pages for specific model
procedures.
2.
Make sure the computer has power by checking at least one of the following occurs:
Fans start up
Drain any stored power by removing the power cable and battery and holding down the power button for
10 seconds. Reconnect the power and reboot the computer.
4.
Connect an external monitor to the computer and switch between the internal display and the external
display is by pressing Fn+F5 (on this model).
If the POST or video appears on the external display, see LCD Failure on page 143.
5.
Disconnect power and all external devices including port replicators or docking stations. Remove any
memory cards and CD/DVD discs. Restart the computer.
If the computer boots correctly, add the devices one by one until the failure point is discovered.
6.
7.
8.
If the Issue is still not resolved, see Online Support Information on page 201.
Chapter 4
141
2.
If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and
should be replaced. See Disassembly Process on page 43.
3.
If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD
is faulty and should be replaced. See Disassembly Process on page 43.
4.
Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.
NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.
If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See
Disassembly Process on page 43.
5.
b.
If display size is only abnormal in an application, check the view settings and control/mouse wheel
zoom feature in the application.
c.
If desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.
d.
e.
6.
7.
8.
9.
The device is properly installed. There are no red Xs or yellow exclamation marks.
If the Issue is still not resolved, see Online Support Information on page 201.
10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.
11. If the Issue is still not resolved, see Online Support Information on page 201.
If the computer is more than one year old, replace the CMOS battery.
2.
Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3.
If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power
and data cables between devices.
If the BIOS settings are still lost, replace the cables.
4.
If HDD information is missing from the BIOS, the drive may be defective and should be replaced.
5.
6.
If the Issue is still not resolved, see Online Support Information on page 201.
142
Chapter 4
LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:
Chapter 4
143
TouchPad Failure
If the TouchPad doesnt work, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:
144
Chapter 4
Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.
1.
2.
Navigate to Start Control Panel System and Maintenance System Device Manager. Check
the Device Manager to determine that:
3.
Roll back the audio driver to the previous version, if updated recently.
4.
5.
Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.
b.
Click Mixer to verify that other audio applications are set to 50 and not muted.
6.
Navigate to Start Control Panel Hardware and Sound Sound. Ensure that Speakers are selected
as the default audio device (green check mark).
NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices
(clear by default).
7.
Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure
the speakers.
8.
9.
Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to
correct the problem.
1.
Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound
Sound and select the Recording tab.
2.
Right-click on the Recording tab and select Show Disabled Devices (clear by default).
3.
4.
5.
Select the microphone then click Properties. Select the Levels tab.
6.
7.
8.
a.
b.
c.
Select the microphone type from the list and click Next.
d.
If the Issue is still not resolved, see Online Support Information on page 201.
Chapter 4
145
2.
Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3.
insert the Windows 7 Operating System DVD in the ODD and restart the computer.
b.
When prompted, press any key to start to the operating system DVD.
c.
d.
e.
f.
h.
Startup Repair attempts to locate and resolve issues with the computer.
i.
Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.
5.
Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that
CD/DVD drive is set as the first boot device on the Boot menu.
6.
Ensure all cables and jumpers on the HDD and ODD are set correctly.
7.
8.
Run the Windows Disk Defragmenter. For more information see Windows Help and Support.
9.
Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see
Windows Help and Support.
10. Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
11. Replace the HDD. See Disassembly Process on page 43.
146
Chapter 4
ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:
Perform the following general solutions one at a time to correct the problem.
1.
2.
3.
Navigate to Start Computer. Check that the ODD device is displayed in the Devices with Removable
Storage panel.
4.
Navigate to Start Control Panel System and Maintenance System Device Manager.
Chapter 4
147
a.
Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device
and click Enable.
b.
Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and
click Enable.
c.
Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If
a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
d.
Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a
device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
e.
If the exclamation marker is not removed from the item in the lists, try removing any recently installed
software and retrying the operation.
Check that the disc is correctly seated in the drive tray and that the label on the disc is visible.
2.
3.
4.
5.
a.
b.
c.
In the Audio CD and DVD Movie fields, select the desired player from the drop down menu.
Check that the Regional Code is correct for the selected media:
IMPORTANT:Region can only be changed a limited number of times. After Changes remaining reaches zero,
the region cannot be changed even Windows is reinstalled or the drive is moved to another computer.
a.
Navigate to Start Control Panel System and Maintenance System Device Manager.
b.
c.
Right-click DVD drive and click Properties, then click the DVD Region tab.
d.
Select the region suitable for the media inserted in the drive.
2.
Navigate to Start Computer and right-click the writable ODD icon. Click Properties.
b.
Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the
drop down list.
c.
Click OK.
Ensure that the software used for burning discs is the factory default. If using different software, refer to
the software's user manual.
Playback is Choppy
If playback is choppy or jumps, perform the following actions one at a time to correct the problem.
1.
2.
b.
Navigate to Start Control Panel System and Maintenance System Device Manager.
148
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b.
c.
Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is
checked and click OK.
d.
2.
Check that the drive is detected in the ATAPI Model Name field on the Information page.
NOTE: Check that the entry is identical to one of the ODDs specified in Hardware Specifications and
Configurations on page 16.
3.
Turn off the power and remove the cover to inspect the connections to the ODD. See Disassembly
Process on page 43.
a.
b.
Check for bent or broken pins on the drive, motherboard, and cable connections.
c.
Try an alternate cable, if available. If the drive works with the new cable, the original cable should be
replaced.
4.
Reseat the drive ensuring and all cables are connected correctly.
5.
2.
e.
f.
Listen to a music CD
If the ODD works properly with alternate discs, the original disc is probably defective and should be
replaced.
3.
4.
Turn off the power and remove the cover to inspect the connections to the ODD. See Disassembly
Process on page 43.
a.
b.
Check for bent or broken pins on the drive, motherboard, and cable connections.
c.
Try an alternate cable, if available. If the drive works with the new cable, the original cable should be
replaced.
Chapter 4
149
150
Chapter 4
2.
If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See
the mouse user manual.
3.
4.
Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
5.
6.
7.
8.
Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
9.
Run the Event Viewer to check the events log for errors. For more information see Windows Help and
Support.
10. Roll back the mouse driver to the previous version if updated recently.
11. Remove and reinstall the mouse driver.
12. Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks.
13. If the Issue is still not resolved, see Online Support Information on page 201.
Other Failures
If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or
Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective
FRUs:
1.
2.
3.
Chapter 4
151
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.
3.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power On
Issue on page 140.):
1.
2.
Visually check them for damage. If any problems are found, replace the FRU.
3.
Non-Acer devices
Battery ackp
DIMM
PC Cards
4.
5.
6.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
System board
LCD assembly
152
Chapter 4
Post Codes
These tables describe the POST codes and descriptions during the POST.
Post Code Range
Phase
SEC
0x01 - 0x0F
PEI
0x70 - 0x9F
DXE
0x40 - 0x6F
BDS
0x10 - 0x3F
SMM
0xA0 - 0xBF
S3
0xC0 - 0xCF
ASL
0x51 0x55
0xE1 0xE4
PostBDS
0xF9 0xFE
InsydeH2ODDT
Reserve
0xD0 0xD7
OEM Reserve
0xE8 0xEB
Reserved
0xD8 0xE0
0xE5 0xE7
0xEC 0xF8
Phase
Post
Code
Description
SEC_SYSTEM_POWER_ON
SEC
SEC_BEFORE_MICROCODE_PATCH
SEC
SEC_AFTER_MICROCODE_PATCH
SEC
SEC_ACCESS_CSR
SEC
SEC_GENERIC_MSRINIT
SEC
SEC_CPU_SPEEDCFG
SEC
SEC_SETUP_CAR_OK
SEC
SEC_FORCE_MAX_RATIO
SEC
SEC_GO_TO_SECSTARTUP
SEC
SEC_GO_TO_PEICORE
SEC
0A
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
Chapter 4
153
Phase
Post
Code
PEI
70
Description
PEI_CPU_REG_INIT
PEI
71
PEI_CPU_AP_INIT
PEI
72
PEI_CPU_HT_RESET
PEI
73
HyperTransport Initialization
PEI_PCIE_MMIO_INIT
PEI
74
PEI_NB_REG_INIT
PEI
75
PEI_SB_REG_INIT
PEI
76
PEI_PCIE_TRAINING
PEI
77
PCIE Training
PEI_TPM_INIT
PEI
78
TPM Initialization
PEI_SMBUS_INIT
PEI
79
PEI_PROGRAM_CLOCK_GEN
PEI
7A
PEI_IGD_EARLY_INITIAL
PEI
7B
PEI_HECI_INIT
PEI
7C
HECI Initialization
PEI_WATCHDOG_INIT
PEI
7D
PEI_MEMORY_INIT
PEI
7E
PEI_MEMORY_INIT_FOR_CRISIS
PEI
7F
PEI_MEMORY_INSTALL
PEI
80
PEI_TXTPEI
PEI
81
PEI_SWITCH_STACK
PEI
82
PEI_MEMORY_CALLBACK
PEI
83
PEI_ENTER_RECOVERY_MODE
PEI
84
PEI_RECOVERY_MEDIA_FOUND
PEI
85
PEI_RECOVERY_MEDIA_NOT_FOUND
PEI
86
PEI_RECOVERY_LOAD_FILE_DONE
PEI
87
PEI_RECOVERY_START_FLASH
PEI
88
PEI_ENTER_DXEIPL
PEI
89
PEI_FINDING_DXE_CORE
PEI
8A
PEI_GO_TO_DXE_CORE
PEI
8B
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
154
Chapter 4
Phase
PostCode
Description
DXE_TCGDXE
DXE
40
DXE_SB_SPI_INIT
DXE
41
DXE_CF9_RESET
DXE
42
DXE_SB_SERIAL_GPIO_INIT
DXE
43
DXE_SMMACCESS
DXE
44
DXE_NB_INIT
DXE
45
DXE_SIO_INIT
DXE
46
DXE_LEGACY_REGION
DXE
47
DXE_SB_INIT
DXE
48
DXE_IDENTIFY_FLASH_DEVICE
DXE
49
DXE_FTW_INIT
DXE
4A
DXE_VARIABLE_INIT
DXE
4B
DXE_VARIABLE_INIT_FAIL
DXE
4C
DXE_MTC_INIT
DXE
4D
MTC Initial
DXE_CPU_INIT
DXE
4E
DXE_MP_CPU_INIT
DXE
4F
Multi-processor
MiddleInitialization
DXE_SMBUS_INIT
DXE
50
DXE_SMART_TIMER_INIT
DXE
51
8259 Initialization
DXE_PCRTC_INIT
DXE
52
RTC Initialization
DXE_SATA_INIT
DXE
53
DXE_SMM_CONTROLER_INIT
DXE
54
DXE_LEGACY_INTERRUPT
DXE
55
DXE_RELOCATE_SMBASE
DXE
56
DXE_FIRST_SMI
DXE
57
SMI test
DXE_VTD_INIT
DXE
58
VTD Initial
DXE_BEFORE_CSM16_INIT
DXE
59
DXE_AFTER_CSM16_INIT
DXE
5A
DXE_LOAD_ACPI_TABLE
DXE
5B
DXE_SB_DISPATCH
DXE
5C
DXE_SB_IOTRAP_INIT
DXE
5D
DXE_SUBCLASS_DRIVER
DXE
5E
DXE_PPM_INIT
DXE
5F
PPM Initialization
DXE_HECIDRV_INIT
DXE
60
HECIDRV Initialization
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
Chapter 4
155
Phase
Post
Code
BDS_ENTER_BDS
BDS
10
BDS_INSTALL_HOTKEY
BDS
11
BDS_ASF_INIT
BDS
12
ASF Initialization
BDS_PCI_ENUMERATION_START
BDS
13
PCI enumeration
BDS_BEFORE_PCIIO_INSTALL
BDS
14
Description
BDS_PCI_ENUMERATION_END
BDS
15
BDS_CONNECT_CONSOLE_IN
BDS
16
BDS_CONNECT_CONSOLE_OUT
BDS
17
BDS_CONNECT_STD_ERR
BDS
18
BDS_CONNECT_USB_HC
BDS
19
BDS_CONNECT_USB_BUS
BDS
1A
BDS_CONNECT_USB_DEVICE
BDS
1B
BDS_NO_CONSOLE_ACTION
BDS
1C
BDS_DISPLAY_LOGO_SYSTEM_INFO
BDS
1D
BDS_START_IDE_CONTROLLER
BDS
1E
BDS_START_SATA_CONTROLLER
BDS
1F
BDS_START_ISA_ACPI_CONTROLLER
BDS
20
BDS_START_ISA_BUS
BDS
21
BDS_START_ISA_FDD
BDS
22
BDS_START_ISA_SEIRAL
BDS
23
BDS_START_IDE_BUS
BDS
24
BDS_START_AHCI_BUS
BDS
25
BDS_CONNECT_LEGACY_ROM
BDS
26
BDS_ENUMERATE_ALL_BOOT_OPTION
BDS
27
BDS_END_OF_BOOT_SELECTION
BDS
28
BDS_ENTER_SETUP
BDS
29
BDS_ENTER_BOOT_MANAGER
BDS
2A
BDS_BOOT_DEVICE_SELECT
BDS
2B
BDS_EFI64_SHADOW_ALL_LEGACY_RO
M
BDS
2C
BDS_ACPI_S3SAVE
BDS
2D
BDS_READY_TO_BOOT_EVENT
BDS
2E
BDS_GO_LEGACY_BOOT
BDS
2F
BDS_GO_UEFI_BOOT
BDS
30
BDS_LEGACY16_PREPARE_TO_BOOT
BDS
31
BDS_EXIT_BOOT_SERVICES
BDS
32
BDS_LEGACY_BOOT_EVENT
BDS
33
BDS_ENTER_LEGACY_16_BOOT
BDS
34
156
Chapter 4
Phase
Post
Code
BDS
35
Description
Fast Recovery Start Flash.
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
PostBDS POST Code Table
Functionality Name (Include\
PostCode.h)
POST_BDS_NO_BOOT_DEVICE
Post
Code
Phase
POST_BDS
Description
F9
No Boot Device
POST_BDS_START_IMAGE
POST_BDS
FB
POST_BDS_ENTER_INT19
POST_BDS
FD
POST_BDS_JUMP_BOOT_SECTOR
POST_BDS
FE
Post
Code
Phase
POST_BDS
F9
Description
No Boot Device
POST_BDS_START_IMAGE
POST_BDS
FB
POST_BDS_ENTER_INT19
POST_BDS
FD
POST_BDS_JUMP_BOOT_SECTOR
POST_BDS
FE
Phase
Post
Code
ASL
51
Description
Prepare to enter S1
ASL_ENTER_S3
ASL
53
Prepare to enter S3
ASL_ENTER_S4
ASL
54
Prepare to enter S4
ASL_ENTER_S5
ASL
55
Prepare to enter S5
ASL_WAKEUP_S1
ASL
E1
ASL_WAKEUP_S3
ASL
E3
ASL_WAKEUP_S4
ASL
E4
Phase
Post
Code
SMM_IDENTIFY_FLASH_DEVICE
SMM
0xA0
SMM_SMM_PLATFORM_INIT
SMM
0xA2
Description
SMM_ACPI_ENABLE_START
SMM
0xA6
SMM_ACPI_ENABLE_END
SMM
0xA7
SMM_S1_SLEEP_CALLBACK
SMM
0xA1
Enter S1
SMM_S3_SLEEP_CALLBACK
SMM
0xA3
Enter S3
SMM_S4_SLEEP_CALLBACK
SMM
0xA4
Enter S4
SMM_S5_SLEEP_CALLBACK
SMM
0xA5
Enter S5
Chapter 4
157
Phase
Post
Code
SMM_ACPI_DISABLE_START
SMM
0xA8
SMM_ACPI_DISABLE_END
SMM
0xA9
Description
PostCode
Description
0x0D
0xD0
0xD1
InsydeH2ODDT Ready
0xD2
0xD3
0xD4
0xD5
0xD6
0xD7
158
Chapter 4
Chapter 5
Item
Description
Item
Description
JLVDS1
JLED1
JSPK2
JLED2
JSPK1
JP1
JKB1
Connect to Keyboard
SW2/SW3
JTP1
LED1/LED3
JUSB2
LED2/LED4
JCR1
Chapter 5
159
Bottom View
Item
Description
Item
Description
PJP2
Connect to Battery
JHP1
PJP1
DC-IN jack
JBT1
Connect to BT
JDIMM1/
JDIMM2
JHDD1
Connect to SATAHDD
JCRT1
JODD1
Connect to SATAODD
JRJ45
RJ45 LAN
JP4
Connect to 3G board
JHDMI1
HDMI connector
JFAN1
Connect to FAN
JMINI1
Connect to WLAN
JCPU1
CPU socket
JUSB1
USB connector
U41
PCH
JMIC1
160
Chapter 5
USB/B Board
ITEM
DESCRIPTION
JUSB1/JUSB2
USB Connector
Power Board
ITEM
DESCRIPTION
ITEM
DESCRIPTION
LED1
LED9
LED2
LED10
LED3
LED11
LED4
LED12
LED5
SW1
LED6
SW2
LED7
SW3
LED8
Chapter 5
161
3G/B Board
ITEM
DESCRIPTION
JMINI2
Connect to WWAN
JSIM1
JP1
Connector to MB (FFC)
ITEM
DESCRIPTION
JREAD1
CR/B Board
162
Chapter 5
Power Off the system, and remove HDD, AC and Battery from the machine.
2.
Disconnect the RTC Battery cable and locate the RTC_RST jumper.
3.
Use an electric conductivity tool to short the two points of the HW Gap.
4.
Plug in AC, keeping the HW Gap shorted. Press Power Button utill BIOS POST is finished, then remove
the tool from the HW Gap.
5.
6.
If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try
again.
NOTE: These steps are only for clearing BIOS Password (Supervisor Password and User Password).
Item
Description
RTC_RST
Chapter 5
163
Format the USB storage disk using the Fast Format option.
2.
Save ROM file (file name: NEW70x64.fd) to the root directory of USB storage. Make sure that there is no
other BIOS file saved in the same directory.
3.
4.
5.
6.
Update the latest version BIOS for this machine by regular BIOS flashing process.
164
Chapter 5
Chapter 6
Chapter 6
165
3
4
5
7
8
9
No.
Description
Acer P/N
No.
Description
Acer P/N
Keyboard
KB.I170G.083
3G Module
TBD
Upper Cover
60.WJ802.001
Card Reader
55.WJ802.002
Mainboard
MB.WJU02.001
USB Board
55.WJ802.003
CPU
KC.52001.DMP
Lower Cover
60.WJ802.002
Thermal Module
60.WJ802.006
166
Chapter 6
Upper Assembly
1
2
3
4
6
7
No.
Description
Acer P/N
Touchpad Bracket
33.WJ802.001
Touchpad Cable
50.WJ802.003
Touchpad Board
TBD
Touchpad Assy
TBD
Power Board
55.WJ802.001
Speaker Right
23.WJ802.002
Speaker Left
23.WJ802.003
Upper Cover
60.WJ802.001
Chapter 6
167
LCD Assembly
3
9
10
No.
1
Description
Acer P/N
LCD Bezel
60.WJ802.004
33.WJ802.004
Antenna Cable
(Main)
50.WJ802.004
Microphone Cable
23.WJ802.001
33.WJ802.004
168
No.
6
Description
Acer P/N
LCD Panel
LK.15605.010
LVDS Cable
50.WJ802.006
Antenna Cable
(Aux)
50.WJ802.005
Camera Module
57.WJ802.001
10
LCD Cover
60.BHN02.001
Chapter 6
FRU List
CATEGORY
Acer Description
AcerPN
BOARD
FOXCONN BLUETOOTH BRM 2046 BT2.1
(T60H928.33) F/W:861
BH.21100.004
TBD
BH.21100.005
POWER BOARD
55.WJ802.001
55.WJ802.002
USB BOARD
55.WJ802.003
NI.23600.062
NI.23600.063
NI.23600.065
50.WJ802.001
50.WJ802.002
TP FFC
50.WJ802.003
DC-IN CABLE-65W
50.WJ802.010
DC-IN CABLE-90W
50.WJ702.001
27.TAVV5.001
27.TAVV5.002
27.TAVV5.003
27.TAVV5.004
27.TAVV5.005
27.TAVV5.006
27.TAVV5.007
27.TAVV5.008
27.TAVV5.009
27.TAVV5.010
CABLE
27.TAVV5.011
27.TAVV5.012
27.TAVV5.013
27.TAVV5.014
Chapter 6
169
CATEGORY
Acer Description
POWER CORD ARGENTINA 3 PIN
AcerPN
27.APV02.001
CASE/COVER/BRACKET ASSEMBLY
UPPER CASE ASSY, INCL. TP/TP MYLAR-SLIVER
60.WJ802.001
60.WJL02.001
60.WJU02.001
LOWER CASE
60.WJ802.002
42.WJ802.001
3G DOOR
42.WJ802.002
TP BRACKET
33.WJ802.001
HDD CARRIER
33.WJ802.002
ODD BRACKET
33.WJ802.003
ODD BEZEL-SM
42.WJ802.003
42.WJ802.004
170
Chapter 6
CATEGORY
Acer Description
AcerPN
KEYBOARD
Keyboard GATEWAY GP-7Tv2 SJM51 Internal 17
Standard 103KS White US International
KB.I170G.083
KB.I170G.068
KB.I170G.059
KB.I170G.063
KB.I170G.075
KB.I170G.084
KB.I170G.080
KB.I170G.082
KB.I170G.067
KB.I170G.079
KB.I170G.060
KB.I170G.064
KB.I170G.070
KB.I170G.066
KB.I170G.069
KB.I170G.073
KB.I170G.074
KB.I170G.077
KB.I170G.085
KB.I170G.081
KB.I170G.078
KB.I170G.065
KB.I170G.072
KB.I170G.076
Chapter 6
171
CATEGORY
Acer Description
AcerPN
KB.I170G.062
KB.I170G.061
60.BHN02.001
60.BHY02.001
60.BJ202.001
LCD
60.BHN02.002
60.BHN02.003
ANTENNA WLAN-MAIN
50.WJ802.004
ANTENNA WLAN-AUX
50.WJ802.005
50.WJ802.006
50.WJ802.007
50.WJ802.008
50.WJ802.009
33.WJ802.004
33.WJ802.005
CAMERA 1.3M
57.WJ802.001
INVERTER
55.WJ802.004
MB.WJU02.001
Mainboard SJV51_CP LF
MB.WJM02.001
Mainboard SJV51_CP NV LF
MB.BJY02.001
MAINBOARD
TBD
same as A2
172
Chapter 6
CATEGORY
Acer Description
AcerPN
HEATSINK
THERMAL MOUDLE-UMA
60.WJ802.006
THERMAL MOUDLE-PARK
60.WJ702.001
THERMAL MOUDLE-MADISON
60.WJF02.001
MIC SET
23.WJ802.001
SPEAKER R
23.WJ802.002
SPEAKER L
23.WJ802.003
47.WJ802.001
KC.52001.DMP
KC.43001.DMP
KC.33001.DMP
LK.15605.010
LED LCD LPL 15.6"W WXGA GLARE LP156WH2TLE1 LF 220NIT 8MS 400:1
LK.15608.002
LK.1560D.010
LK.1560N.001
KH.16007.026
KH.25007.016
KH.32007.008
SPEAKER
MISCELLANEOUS
CPU/PROCESSOR
LCD PANEL
Chapter 6
173
CATEGORY
Acer Description
AcerPN
KH.50001.011
KH.50007.010
KH.16001.042
KH.32001.017
HDD WD 2.5" 5400RPM 160GB WD1600BEVT22A23T0 , WD, ML320S SATA 8MB LF F/W:01.01A01
KH.16008.027
HDD WD 2.5" 5400RPM 250GB WD2500BEVT22A23T0, WD, ML320S SATA 8MB LF F/W:01.01A01.
KH.25008.025
KH.32008.019
KH.16004.008
KH.32004.004
KH.50004.002
KH.25004.005
KU.00801.035
KU.0080D.048
KU.00807.070
KU.0080E.027
KU.0080F.006
ODD PLDS BD COMBO 12.7MM TRAY DL 4X DS4E1S LF W/O BEZEL SATA (WINDOWS 7)
KO.0040F.003
KO.0040D.004
ODD SONY BD COMBO 12.7MM TRAY DL 4X BC5500H LF W/O BEZEL SATA (HF + WINDOWS 7)
KO.0040E.003
DVD RW DRIVE
BD COMBO DRIVE
174
Chapter 6
CATEGORY
Acer Description
AcerPN
BATTERY
BATTERY SANYO AS10D LI-ION 3S2P SANYO 6
CELL 4400MAH MAIN COMMON ID:AS10D31
BT.00603.111
BT.00606.008
BT.00607.125
BT.00607.127
KN.2GB0B.012
KN.1GB0B.028
KN.2GB09.006
KN.1GB09.012
AP.09003.021
AP.09001.027
AP.06501.026
AP.06503.024
ADAPTER HIPRO 65W 19V 1.7X5.5X11 YELLOW HPA0652R3B 1LF, LV5 LED LF
AP.0650A.012
ADAPTER HIPRO 90W 19V 1.7X5.5X11 BLUE HPA0904A3 B1LF, LV5 LED LF
AP.0900A.005
MEMORY
ADAPTER
Chapter 6
175
Screw List
CATEGORY
DESCRIPTION
Acer PN
SCREW
SCREW 2.5D 5L K 5.5D ZK NL CR3
86.WJ802.001
86.WJ802.002
86.WJ802.003
86.WJ802.004
86.WJ802.005
86.WJ802.006
176
Chapter 6
Chapter 6
177
Appendix A
Appendix A
178
Acer Part No
RO
ENTM86434G64Bn
LX.BJX02.002
EMEA
France
ENTM86-434G64Bn W7HP64BTFR1
N11PGV2H1GBCsk_3V3 2*2G/640/
6L2.2/5R/CB_bgn_1.3C_GEs_FR51
EASYNOTE_TM86-JO-228FR
ENTM86334G50Mn
S2.BJX02.002
WW
WW
ENTM86-334G50Mn W7HP64BWW2
N11PGV2H1GBCsk_3V3 2*2G/500_L/
BT/6L2.2/5R/CB_bgn_1.3C_GEs_EN11
ENTM86434G64Mn
LX.BJX02.001
EMEA
France
ENTM86-434G64Mn W7HP64BTFR1
N11PGV2H1GBCsk_3V3 2*2G/640/
6L2.2/5R/CB_bgn_1.3C_GEs_FR51
EASYNOTE_TM86-JO-205FR
ENTM86332G25Mn
S2.BJX02.001
WW
WW
ENTM86-332G25Mn W7HP64BWW2
N11PGV2H1GBCsk_3V3 1*2G/250/
6L2.2/5R/CB_bgn_1.3C_GEs_EN11
ENTM86334G64Mn
LX.BHP02.003
EMEA
France
ENTM86-334G64Mn W7HP64BTFR1
PARK_XT512Csk_3V3 2*2G/640/6L2.2/
5R/CB_bgn_1.3C_GEs_FR51
EASYNOTE_TM86-JN-234FR
ENTM86434G50Mn
LX.BHP02.002
EMEA
Holland
ENTM86-434G50Mn W7HP64BTNL1
PARK_XT512Csk_3V3 2*2G/500_L/
6L2.2/5R/CB_bgn_1.3C_GEs_NL33
EASYNOTE_TM86-JO-010NL
ENTM86334G32Mn
LX.BHP02.001
EMEA
UK
ENTM86-334G32Mn W7HP64BTGB1
PARK_XT512Csk_3V3 2*2G/320/6L2.2/
5R/CB_bgn_1.3C_GEs_EN13
EASYNOTE_TM86-JN-010UK
ENTM86433G32Mn
S2.BHP02.003
WW
WW
ENTM86-433G32Mn W7HP64BWW2
PARK_XT512Csk_3V3 2G+1G/320/
6L2.2/5R/CB_bgn_1.3C_GEs_EN11
ENTM86334G25Mn
S2.BHP02.002
WW
WW
ENTM86-334G25Mn W7HP64BWW2
PARK_XT512Csk_3V3 2*2G/250/BT/
6L2.2/5R/CB_bgn_1.3C_GEs_EN11
ENTM86332G16Mn
S2.BHP02.001
WW
WW
ENTM86-332G16Mn W7HP64BWW2
PARK_XT512Css 1*2G/160/6L2.2/5R/
CB_GN_1.3C_GEs_EN11
ENTM86334G32Mn
LX.BHN02.002
EMEA
Holland
ENTM86-334G32Mn W7HP64BTNL1
UMACsk_3 2*2G/320/6L2.2/5R/
CB_bgn_1.3C_GEs_NL33
EASYNOTE_TM86-GN-005NL
ENTM86334G50Mn
LX.BHN02.001
EMEA
UK
ENTM86-334G50Mn W7HP64BTGB1
UMACsk_3 2*2G/500_L/6L2.2/5R/
CB_bgn_1.3C_GEs_EN13
EASYNOTE_TM86-GN-005UK
ENTM86332G16Mn
S2.BHN02.002
WW
WW
ENTM86-332G16Mn W7HP64BWW2
UMACss 2*1G/160/BT/6L2.2/5R/
CB_bgn_1.3C_GEs_EN11
ENTM86332G16Mn
S2.BHN02.001
WW
WW
ENTM86-332G16Mn W7HP64BWW2
UMACss 1*2G/160/6L2.2/5R/
CB_GN_1.3C_GEs_EN11
179
Country
Description
Appendix A
Model
Acer Part No
CPU
LCD
VGA
Chip
VRAM 1
Memory
1
Memory
2
ENTM86434G64Bn
LX.BJX02.002
Ci5430M
NLED15.6
WXGAG
N11PG
V2H
1G-DDR3
(64*16*8)
SO2GBII
I10
SO2GBIII
10
ENTM86334G50Mn
S2.BJX02.002
Ci3330M
NLED15.6
WXGAG
N11PG
V2H
1G-DDR3
(64*16*8)
SO2GBII
I10
SO2GBIII
10
ENTM86434G64Mn
LX.BJX02.001
Ci5430M
NLED15.6
WXGAG
N11PG
V2H
1G-DDR3
(64*16*8)
SO2GBII
I10
SO2GBIII
10
ENTM86332G25Mn
S2.BJX02.001
Ci3330M
NLED15.6
WXGAG
N11PG
V2H
1G-DDR3
(64*16*8)
SO2GBII
I10
ENTM86334G64Mn
LX.BHP02.003
Ci3330M
NLED15.6
WXGAG
PARK_
XT
512MDDR3
(64*16*4)
SO2GBII
I10
SO2GBIII
10
ENTM86434G50Mn
LX.BHP02.002
Ci5430M
NLED15.6
WXGAG
PARK_
XT
512MDDR3
(64*16*4)
SO2GBII
I10
SO2GBIII
10
ENTM86334G32Mn
LX.BHP02.001
Ci3330M
NLED15.6
WXGAG
PARK_
XT
512MDDR3
(64*16*4)
SO2GBII
I10
SO2GBIII
10
ENTM86433G32Mn
S2.BHP02.003
Ci5430M
NLED15.6
WXGAG
PARK_
XT
512MDDR3
(64*16*4)
SO2GBII
I10
SO1GBIII
10
ENTM86334G25Mn
S2.BHP02.002
Ci3330M
NLED15.6
WXGAG
PARK_
XT
512MDDR3
(64*16*4)
SO2GBII
I10
SO2GBIII
10
ENTM86332G16Mn
S2.BHP02.001
Ci3330M
NLED15.6
WXGAG
PARK_
XT
512MDDR3
(64*16*4)
SO2GBII
I10
ENTM86334G32Mn
LX.BHN02.002
Ci3330M
NLED15.6
WXGAG
UMA
SO2GBII
I10
SO2GBIII
10
ENTM86334G50Mn
LX.BHN02.001
Ci3330M
NLED15.6
WXGAG
UMA
SO2GBII
I10
SO2GBIII
10
ENTM86332G16Mn
S2.BHN02.002
Ci3330M
NLED15.6
WXGAG
UMA
SO1GBII
I10
SO1GBIII
10
ENTM86332G16Mn
S2.BHN02.001
Ci3330M
NLED15.6
WXGAG
UMA
SO2GBII
I10
Model
Acer Part No
Memory
3
Memory
4
HDD
1(GB)
HDD
2(GB)
ENTM86434G64Bn
LX.BJX02.002
N640GB
5.4KS
NBDCB4X
S
ENTM86334G50Mn
S2.BJX02.002
N500GB
5.4KS
NSM8XS
ENTM86434G64Mn
LX.BJX02.001
N640GB
5.4KS
NSM8XS
ENTM86332G25Mn
S2.BJX02.001
N250GB
5.4KS
NSM8XS
ENTM86334G64Mn
LX.BHP02.003
N640GB
5.4KS
NSM8XS
ENTM86434G50Mn
LX.BHP02.002
N500GB
5.4KS
NSM8XS
Appendix A
ODD
Media
Processor
180
Memory
3
Memory
4
LX.BHP02.001
N320GB
5.4KS
NSM8XS
ENTM86433G32Mn
S2.BHP02.003
N320GB
5.4KS
NSM8XS
ENTM86334G25Mn
S2.BHP02.002
N250GB
5.4KS
NSM8XS
ENTM86332G16Mn
S2.BHP02.001
N160GB
5.4KS
NSM8XS
ENTM86334G32Mn
LX.BHN02.002
N320GB
5.4KS
NSM8XS
ENTM86334G50Mn
LX.BHN02.001
N500GB
5.4KS
NSM8XS
ENTM86332G16Mn
S2.BHN02.002
N160GB
5.4KS
NSM8XS
ENTM86332G16Mn
S2.BHN02.001
N160GB
5.4KS
NSM8XS
Model
Acer Part No
ENTM86334G32Mn
Model
Acer Part No
Extra
SW1
Card
Reader
HDD
1(GB)
Wireless
LAN1
HDD
2(GB)
ODD
Bluetooth
VOIP
Phone
Media
Processor
Finger
Print
ENTM86434G64Bn
LX.BJX02.002
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86334G50Mn
S2.BJX02.002
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
BT 2.1
ENTM86434G64Mn
LX.BJX02.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86332G25Mn
S2.BJX02.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86334G64Mn
LX.BHP02.003
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86434G50Mn
LX.BHP02.002
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86334G32Mn
LX.BHP02.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86433G32Mn
S2.BHP02.003
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86334G25Mn
S2.BHP02.002
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
BT 2.1
ENTM86332G16Mn
S2.BHP02.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86334G32Mn
LX.BHN02.002
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86334G50Mn
LX.BHN02.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM86332G16Mn
S2.BHN02.002
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
BT 2.1
ENTM86332G16Mn
S2.BHN02.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
181
Appendix A
Acer Part No
RO
Country
Description
ENTM87434G64Bn
S2.BJY02.002
WW
WW
ENTM87-434G64Bn W7HP64BWW2
N11PGV2H1GBCrk_3V3 2*2G/640/BT/
6L2.2/5R/CB_bgn_1.3C_GEr_EN11
ENTM87334G32Mn
LX.BJY02.001
EMEA
France
ENTM87-334G32Mn W7HP64BTFR1
N11PGV2H1GBCrk_3V3 2*2G/320/BT/
6L2.2/5R/CB_bgn_1.3C_GEr_FR51
EASYNOTE_TM87-CP-200FR
ENTM87332G32Mn
S2.BJY02.001
WW
WW
ENTM87-332G32Mn W7HP64BWW2
N11PGV2H1GBCrk_3V3 1*2G/320/
6L2.2/5R/CB_bgn_1.3C_GEr_EN11
ENTM87434G50Mn
LX.BJ002.003
EMEA
Holland
ENTM87-434G50Mn W7HP64BTNL1
PARK_XT512Crk_3V3 2*2G/500_L/
6L2.2/5R/CB_bgn_1.3C_GEr_NL33
EASYNOTE_TM87-JO-010NL
ENTM87334G50Mn
LX.BJ002.002
EMEA
France
ENTM87-334G50Mn W7HP64BTFR1
PARK_XT512Crk_3V3 2*2G/500_L/
6L2.2/5R/CB_bgn_1.3C_GEr_FR51
EASYNOTE_TM87-CP-205FR
ENTM87333G25Bn
S2.BJ002.001
WW
WW
ENTM87-333G25Bn W7HP64BWW2
PARK_XT512Crk_3V3 1G+2G/250/
6L2.2/5R/CB_bgn_1.3C_GEr_EN11
ENTM87524G50Mn
LX.BJ002.001
EMEA
France
ENTM87-524G50Mn W7HP64BTFR1
PARK_XT512Crk_3V3 2*2G/500_L/BT/
6L2.2/5R/CB_bgn_1.3C_GEr_FR51
EASYNOTE_TM87-ZZ-000FR
ENTM87332G16Mn
S2.BJ00C.001
WW
WW
ENTM87-332G16Mn LINPUSBWW2
PARK_XT512Crr 1*2G/160/6L2.2/5R/
CB_bgn_1.3C_GEr_EN12
ENTM87334G32Mn
LX.BHY02.001
EMEA
Holland
ENTM87-334G32Mn W7HP64BTNL1
UMACrk_3 2*2G/320/6L2.2/5R/
CB_bgn_1.3C_GEr_NL33
EASYNOTE_TM87-GN-005NL
ENTM87332G16Mn
S2.BHY0C.001
WW
WW
ENTM87-332G16Mn LINPUSBWW2
UMACrr 1*2G/160/6L2.2/5R/
CB_bgn_1.3C_GEr_EN11
Model
Acer Part No
CPU
ENTM87434G64Bn
S2.BJY02.002
Ci5430M
ENTM87334G32Mn
LX.BJY02.001
ENTM87332G32Mn
VGA
Chip
VRAM 1
Memory
1
Memory
2
NLED15.6
WXGAG
N11P
GV2H
1G-DDR3
(64*16*8)
SO2GBI
II10
SO2GBIII
10
Ci3330M
NLED15.6
WXGAG
N11P
GV2H
1G-DDR3
(64*16*8)
SO2GBI
II10
SO2GBIII
10
S2.BJY02.001
Ci3330M
NLED15.6
WXGAG
N11P
GV2H
1G-DDR3
(64*16*8)
SO2GBI
II10
ENTM87434G50Mn
LX.BJ002.003
Ci5430M
NLED15.6
WXGAG
PARK
_XT
512MDDR3
(64*16*4)
SO2GBI
II10
SO2GBIII
10
ENTM87334G50Mn
LX.BJ002.002
Ci3330M
NLED15.6
WXGAG
PARK
_XT
512MDDR3
(64*16*4)
SO2GBI
II10
SO2GBIII
10
Appendix A
LCD
182
Memory
1
Memory
2
512MDDR3
(64*16*4)
SO1GBI
II10
SO2GBIII
10
PARK
_XT
512MDDR3
(64*16*4)
SO2GBI
II10
SO2GBIII
10
NLED15.6
WXGAG
PARK
_XT
512MDDR3
(64*16*4)
SO2GBI
II10
Ci3330M
NLED15.6
WXGAG
UMA
SO2GBI
II10
SO2GBIII
10
Ci3330M
NLED15.6
WXGAG
UMA
SO2GBI
II10
Acer Part No
CPU
ENTM87333G25Bn
S2.BJ002.001
Ci3330M
NLED15.6
WXGAG
PARK
_XT
ENTM87524G50Mn
LX.BJ002.001
Ci5520M
NLED15.6
WXGAG
ENTM87332G16Mn
S2.BJ00C.001
Ci3330M
ENTM87334G32Mn
LX.BHY02.001
ENTM87332G16Mn
S2.BHY0C.001
Model
Acer Part No
LCD
VGA
Chip
Model
Memory
3
Memory
4
VRAM 1
HDD
1(GB)
HDD
2(GB)
ODD
Media
Processor
ENTM87434G64Bn
S2.BJY02.002
N640GB
5.4KS
NBDCB
4XS
ENTM87334G32Mn
LX.BJY02.001
N320GB
5.4KS
NSM8X
S
ENTM87332G32Mn
S2.BJY02.001
N320GB
5.4KS
NSM8X
S
ENTM87434G50Mn
LX.BJ002.003
N500GB
5.4KS
NSM8X
S
ENTM87334G50Mn
LX.BJ002.002
N500GB
5.4KS
NSM8X
S
ENTM87333G25Bn
S2.BJ002.001
N250GB
5.4KS
NBDCB
4XS
ENTM87524G50Mn
LX.BJ002.001
N500GB
5.4KS
NSM8X
S
ENTM87332G16Mn
S2.BJ00C.001
N160GB
5.4KS
NSM8X
S
ENTM87334G32Mn
LX.BHY02.001
N320GB
5.4KS
NSM8X
S
ENTM87332G16Mn
S2.BHY0C.001
N160GB
5.4KS
NSM8X
S
Extra
SW1
VOIP
Phone
Acer Part No
ENTM87434G64Bn
S2.BJY02.002
NIS
5 in 1-Build in
BT 2.1
ENTM87334G32Mn
LX.BJY02.001
NIS
5 in 1-Build in
BT 2.1
ENTM87332G32Mn
S2.BJY02.001
NIS
5 in 1-Build in
ENTM87434G50Mn
LX.BJ002.003
NIS
5 in 1-Build in
183
Card Reader
Wireless
LAN1
Model
Bluetooth
Appendix A
Extra
SW1
VOIP
Phone
Acer Part No
ENTM87334G50Mn
LX.BJ002.002
NIS
5 in 1-Build in
ENTM87333G25Bn
S2.BJ002.001
NIS
5 in 1-Build in
ENTM87524G50Mn
LX.BJ002.001
NIS
5 in 1-Build in
BT 2.1
ENTM87332G16Mn
S2.BJ00C.001
5 in 1-Build in
ENTM87334G32Mn
LX.BHY02.001
NIS
5 in 1-Build in
ENTM87332G16Mn
S2.BHY0C.001
5 in 1-Build in
Appendix A
Card Reader
Wireless
LAN1
Model
Bluetooth
184
Acer Part No
ENTM89522G16Mn
S2.BJZ02.001
WW
WW
ENTM89-522G16Mn W7HP64BWW2
N11PGV2H1GBCbk_3V3 1*2G/160/6L2.2/
5R/CB_bgn_1.3C_GEb_EN11
ENTM89332G16Mn
S2.BJ302.001
WW
WW
ENTM89-332G16Mn W7HP64BWW2
PARK_XT512Cbb 1*2G/160/6L2.2/5R/
CB_bgn_1.3C_GEb_EN11
ENTM89433G50Bn
S2.BJ202.002
WW
WW
ENTM89-433G50Bn W7HP64BWW2
UMACbk_3 1G+2G/500_L/6L2.2/5R/
CB_bgn_1.3C_GEb_EN11
ENTM89433G50Bn
S2.BJ202.003
WW
WW
ENTM89-433G50Bn W7HP64BWW2
UMACbk_3 2G+1G/500_L/6L2.2/5R/
CB_bgn_1.3C_GEb_EN11
ENTM89332G16Mn
S2.BJ202.001
WW
WW
ENTM89-332G16Mn W7HP64BWW2
UMACbb 1*2G/160/6L2.2/5R/
CB_bgn_1.3C_GEb_EN11
Model
RO
Country
Description
CPU
ENTM89522G16Mn
S2.BJZ02.001
WW
Ci5520M
NLED15.6
WXGAG
N11PGV
2H
1GDDR3
(64*16*8)
SO2GBIII
10
ENTM89332G16Mn
S2.BJ302.001
WW
Ci3330M
NLED15.6
WXGAG
PARK_X
T
512MDDR3
(64*16*4)
SO2GBIII
10
ENTM89433G50Bn
S2.BJ202.002
WW
Ci5430M
NLED15.6
WXGAG
UMA
SO1GBIII
10
ENTM89433G50Bn
S2.BJ202.003
WW
Ci5430M
NLED15.6
WXGAG
UMA
SO2GBIII
10
ENTM89332G16Mn
S2.BJ202.001
WW
Ci3330M
NLED15.6
WXGAG
UMA
SO2GBIII
10
Acer Part No
Memory
2
Memory
3
Memory
4
ENTM89522G16Mn
S2.BJZ02.001
N160GB5.4
KS
NSM8X
S
ENTM89332G16Mn
S2.BJ302.001
N160GB5.4
KS
NSM8X
S
ENTM89433G50Bn
S2.BJ202.002
SO2GBI
II10
N500GB5.4
KS
NBDCB
4XS
ENTM89433G50Bn
S2.BJ202.003
SO1GBI
II10
N500GB5.4
KS
NBDCB
4XS
ENTM89332G16Mn
S2.BJ202.001
N160GB5.4
KS
NSM8X
S
185
HDD 1(GB)
VRAM 1
Memory
1
RO
Model
LCD
VGA
Chip
Acer Part No
HDD
2(GB)
ODD
Appendix A
Model
Acer Part No
Extra
SW1
Card
Reader
Wireless
LAN1
Bluetooth
VOIP
Phone
Finger Print
ENTM89522G16Mn
S2.BJZ02.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM89332G16Mn
S2.BJ302.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM89433G50Bn
S2.BJ202.002
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM89433G50Bn
S2.BJ202.003
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
ENTM89332G16Mn
S2.BJ202.001
NIS
5 in 1Build in
3rd WiFi
2x2 BGN
Appendix A
186
Appendix B
Appendix B
187
Vendor
Description
PN
CPU
Arrandale
2.13G
(Ci3330M)
Intel
KC.33001.DMP
Arrandale
2.26G
(Ci3350M)
Intel
KC.35001.DMP
Arrandale
2.26G
(Ci5430M)
Intel
KC.43001.DMP
Arrandale
2.4G
(Ci5520M)
Intel
KC.52001.DMP
Arrandale
2.53G
(Ci5540M)
Intel
KC.54001.DMP
Arrandale
2.66G
(Ci7620M)
Intel
KC.62001.DMP
Q3GG C2
2.13G
Intel
KC.33001.DMP
Q3LN C2
2.26G
Intel
KC.35001.DMP
Q3LR C2
2.26G
Intel
KC.43001.DMP
SAMSUNG
KN.1GB0B.028
1G DDR31066
ELDIPA
KN.1GB09.012
1G DDR31066
HYNIX
KN.1GB0G.025
MICRON
MT16JSF25664HZ-1G1F1
KN.2GB04.015
2G DDR31066
SAMSUNG
KN.2GB0B.012
2G DDR31066
ELDIPA
KN.2GB09.006
2G DDR31066
HYNIX
KN.2GB0G.014
SAMSUNG
M471B5273BH1-CF8
KN.4GB0B.007
4G DDR31066
ELPIDA
KN.4GB00.001
188
Appendix B
Category
Vendor
1G DDR31333
SAMSUNG
Description
PN
M471B2873FHS-CH9
KN.1GB0B.035
M471B5673FH0-CH9 LF
KN.2GB0B.023
SAMSUNG
SAMSUNG
M471B5273CH0-CH9
KN.4GB0B.010
4G DDR31333
ELPIDA
DDDR3 4G EBJ41UF8BAS0-DJ-F
KN.4GB09.001
LK.15605.014
LCD N15.6WXGAG
N15.6WXG
AG
AUO (70/80/
90)
N15.6WXG
AG
CPT(70/80/90)
N15.6WXG
AG
CMO (80)
N15.6WXG
AG
Samsung(NE
W80)
N15.6WXG
AG
LGD(80)
LCD NLED15.6WXGAG
NLED15.6
WXGAG
AUO (70/80/
90)
LK.15605.010
NLED15.6
WXGAG
CPT(70/80/90)
NLED15.6
WXGAG
CMO (70/90)
NLED15.6
WXGAG
Samsung(NE
W70/80/90)
NLED15.6
WXGAG
Samsung(NE
W70/90)
NLED15.6
WXGAG
SAMSUNG
NLED15.6
WXGAG
LGD(70/80/
90)
LK.15608.002
NLED15.6
WXGAG
INL(70/90)
LK.1560N.001
160G 5.4K
rPm
SEAGATE
KH.16001.042
160G 5.4K
rPm
TOSHIBA
KH.16004.008
160G 5.4K
rPm
HGST
KH. 16007.026
160G 5.4K
rPm
WD
KH.16008.027
250G 5.4K
rPm
SEAGATE
KH.25001.016
LK.1560D.010
HDD
Appendix B
189
Category
Vendor
Description
PN
250G 5.4K
rPm
TOSHIBA
KH.25004.005
250G 5.4K
rPm
HGST
KH.25007.016
250G 5.4K
rPm
WD
KH.25008.025
320G 5.4K
rPm
SEAGATE
KH.32001.017
320G 5.4K
rPm
TOSHIBA
KH.32004.004
320G 5.4K
rPm
HGST
KH.32007.008
320G 5.4K
rPm
WD
KH.32008.019
500G 5.4K
rPm
SEAGATE
KH.50001.011
500G 5.4K
rPm
TOSHIBA
KH.50004.002
500G 5.4K
rPm
HGST
KH.50007.010
500G 5.4K
rPm
WD
KH.50008.017
640G 5.4K
rPm
WD
KH.64008.004
NBDCB4X
S (CD-RW
Ultra
SPeed)
HLDS
KO.0040D.004
NBDCB4X
S (CD-RW
Ultra
SPeed)
PLDS
(Refresh)
KO.0040F.003
NBDCB4X
S (CD-RW
High
SPeed)
SONY
NSM8XS
TSST
TS-L633C
KU.00801.035
NSM8XS
Panasonic
KU.00807.070
NSM8XS
HLDS
KU.0080D.048
NSM8XS
SONY-QSI
AD-7585H
KU.0080E.027
NSM8XS
PLDS
KU.0080F.006
NSM8XS
HLDS
Madsion
Pro
AMD
KI.23200.169
Park XTM2
AMD
KI.23200.162
ODD
VGA ChiP
190
Appendix B
Category
Vendor
Description
PN
VRAM
1GB
SAMSUNG
VR.1GB0B.006
1GB
HYNIX
VR.1GB0G.004
1GB
AMD
VR.1GB0T.002
512MB
SAMSUNG
512MB
HYNIX
512MB
AMD
NB ChiPset
PCH
INTEL
PCH
INTEL
KI.G5501.002
PCH
INTEL
KI.G5501.002
65W (UMA)
DELTA
AP.06501.026
65W (UMA)
LITE-ON
AP.06503.024
65W (UMA)
LV5 OBL
HIPRO
AP.0650A.012
90W
(Discrete)
LV5 OBL
DELTA
AP.09001.027
90W
(Discrete)
LITE-ON
AP.09003.021
90W
(Discrete)
LV5 OBL
HIPRO
AP.0900A.005
3Pin
Linetek
3Pin
I-Sheng
3Pin
WS
AdaPter
Power Cord
Battery
6CELL2.2
SANYO
BT.00603.111
6CELL2.2
SONY
BT.00604.049
6CELL2.2
PANASONIC
BT.00605.062
6CELL2.2
SAMSUNG
BT.00606.008
6CELL2.2
SIMPLO
(PANASONIC)
BT.00607.125
6CELL2.2
SIMPLO
(LGC)
BT.00607.126
6CELL2.2
SIMPLO
(SAMSUNG)
BT.00607.127
DARFON
KB.I170E.001
Chicony
K/B
Appendix B
191
Category
Vendor
Description
Sunrex
DARFON
(NEW90)
Chicony
(NEW90)
Sunrex
(NEW90)
PN
Touch Pad
MULTI
SYNAPTICS
MULTI
ALPS
MULTI
ELANTECH
LCD_BRK_
L_156_AS
SY
SZS
NEW70_LCD_BRK_L_156_ASSY
LCD_BRK_
L_156_AS
SY
GANGYI
NEW70_LCD_BRK_L_156_ASSY
LCD_BRK_
L_156_AS
SY
WANHE
NEW70_LCD_BRK_L_156_ASSY
LCD_BRK_
R_156_AS
SY
SZS
NEW70_LCD_BRK_R_156_ASSY
LCD_BRK_
R_156_AS
SY
GANGYI
NEW70_LCD_BRK_R_156_ASSY
LCD_BRK_
R_156_AS
SY
WANHE
NEW70_LCD_BRK_R_156_ASSY
LED_BRK_
L_156_AS
SY
SZS
NEW70_LED_BRK_L_156_ASSY
LED_BRK_
L_156_AS
SY
GANGYI
NEW70_LED_BRK_L_156_ASSY
LED_BRK_
L_156_AS
SY
WANHE
NEW70_LED_BRK_L_156_ASSY
LED_BRK_
R_156_AS
SY
SZS
NEW70_LED_BRK_R_156_ASSY
LED_BRK_
R_156_AS
SY
GANGYI
NEW70_LED_BRK_R_156_ASSY
LED_BRK_
R_156_AS
SY
WANHE
NEW70_LED_BRK_R_156_ASSY
Hinge
192
Appendix B
Category
Vendor
Description
LCD_BRK_
L_156_AS
SY
SZS
NEW80_LCD_BRK_L_156_ASSY
LCD_BRK_
L_156_AS
SY
LH
NEW80_LCD_BRK_L_156_ASSY
LCD_BRK_
L_156_AS
SY
CHAOLI
NEW80_LCD_BRK_L_156_ASSY
LCD_BRK_
L_156_AS
SY
S.H.
NEW80_LCD_BRK_L_156_ASSY
LCD_BRK_
R_156_AS
SY
SZS
NEW80_LCD_BRK_R_156_ASSY
LCD_BRK_
R_156_AS
SY
LH
NEW80_LCD_BRK_R_156_ASSY
LCD_BRK_
R_156_AS
SY
CHAOLI
NEW80_LCD_BRK_R_156_ASSY
LCD_BRK_
R_156_AS
SY
S.H.
NEW80_LCD_BRK_R_156_ASSY
LED_BRK_
L_156_AS
SY
SZS
NEW80_LED_BRK_L_156_ASSY
LED_BRK_
L_156_AS
SY
LH
NEW80_LED_BRK_L_156_ASSY
LED_BRK_
L_156_AS
SY
CHAOLI
NEW80_LED_BRK_L_156_ASSY
LED_BRK_
L_156_AS
SY
S.H.
NEW80_LED_BRK_L_156_ASSY
LED_BRK_
R_156_AS
SY
SZS
NEW80_LED_BRK_R_156_ASSY
LED_BRK_
R_156_AS
SY
LH
NEW80_LED_BRK_R_156_ASSY
LED_BRK_
R_156_AS
SY
CHAOLI
NEW80_LED_BRK_R_156_ASSY
LED_BRK_
R_156_AS
SY
S.H.
NEW80_LED_BRK_R_156_ASSY
LCD_BRK_
L_156_AS
SY
SZS
NEW90_LCD_BRK_L_156_ASSY
Appendix B
PN
193
Category
Vendor
Description
LCD_BRK_
L_156_AS
SY
SH
NEW90_LCD_BRK_L_156_ASSY
LCD_BRK_
L_156_AS
SY
LH
NEW90_LCD_BRK_L_156_ASSY
LCD_BRK_
R_156_AS
SY
SZS
NEW90_LCD_BRK_R_156_ASSY
LCD_BRK_
R_156_AS
SY
SH
NEW90_LCD_BRK_R_156_ASSY
LCD_BRK_
R_156_AS
SY
LH
NEW90_LCD_BRK_R_156_ASSY
LED_BRK_
L_156_AS
SY
SZS
NEW90_LED_BRK_L_156_ASSY
LED_BRK_
L_156_AS
SY
SH
NEW90_LED_BRK_L_156_ASSY
LED_BRK_
L_156_AS
SY
LH
NEW90_LED_BRK_L_156_ASSY
LED_BRK_
R_156_AS
SY
SZS
NEW90_LED_BRK_R_156_ASSY
LED_BRK_
R_156_AS
SY
SH
NEW90_LED_BRK_R_156_ASSY
LED_BRK_
R_156_AS
SY
LH
NEW90_LED_BRK_R_156_ASSY
HUAWEI
Ericsson
Mini-card
WLAN (3rd
WiFi 1x2
BGN)
Foxconn
(Atheros)
Mini-card
WLAN (3rd
WiFi 1x2
BGN)_New
75/85
Liteon
Mini-card
WLAN (3rd
WiFi 1x2
BGN)
Foxconn
PN
3G card
WLAN Card
194
NI.23600.062
NI.23600.066
Appendix B
Category
Vendor
Description
PN
Mini-card
WLAN (3rd
WiFi BG)
(NEW70)
Foxconn
(NEW70)
NI.23600.047
Mini-card
WLAN (3rd
WiFi 2x2
BGN)
FOXCONN
TW
NI.23600.062
Mini-card
WLAN (3rd
WiFi 2x2
BGN)
LITE-ON
NI.23600.063
Mini-card
WLAN (3rd
WiFi 2x2
BGN)
LITE-ON W/L
Mini-card
WLAN (3rd
WiFi BG)
FOXCONN
TW
INTEL
Conder
Peak
PLM00010
QMI HB93
Foxconn
Foxconn
Antenna
WIFI/
WIMAX L
WNC
Antenna
WIFI/
WIMAX R
WNC
Antenna 3G
main+WIFI
aux
WNC
Antenna 3G
aux+WIFI
main+GPS
WNC
Antenna
WIFI/
WIMAX L
WNC
Antenna
WIFI/
WIMAX R
WNC
Antenna 3G
main+WIFI
aux
WNC
Antenna 3G
aux+WIFI
main+GPS
WNC
NI.23600.065
NI.23600.047
Antenna
Appendix B
195
Category
Vendor
Description
PN
Antenna
WIFI/
WIMAX L
WNC
Antenna
WIFI/
WIMAX R
WNC
WNC
Antenna 3G
aux+WIFI
main+GPS
WNC
BT
Foxconn
BT.21100.005
BT
Foxconn
BT.21100.004
BT
Foxconn
1.3M
Chicony
CH9665SN (CNF9157)
1.3M
Suyin CAMERA
1.3M
Liteon
Blue Tooth
Camera
M HF1315-S32B-OV01 SUYIN 1.3M
LT9665AL (09P2SF119)
AM.21400.067
AM.21400.068
AM.21400.069
DC-IN Jack
65W
65W
65W
90W
90W
90W
Wire Set
MIC
MIC
Kingstate
MIC
Fujikon
CCFL
MEC
CCFL
High-Tek
CCFL With
3G
MEC
High-Tek
CCFL w/o
CMOS
MEC
High-Tek
CCFL w/o
CMOS With
3G
MEC
High-Tek
LED
MEC
196
Appendix B
Category
Vendor
LED 2nd
source(IPE
X
compatible)
"MEC,HIGHTEK,Foxconn
Description
PN
"H-CONN
SET 0C9
LED LCDM/B W/
CAMERA
2nd
source(IPE
X
compatible)
LED w/o
CMOS
MEC
MEC
MEC
MEC
"LED w/o
CMOS
""MEC
"H-CONN
SET 0C9
LED LCDM/B W/O
CAMERA
LED With
3G
"LED With
3G
""MEC
"H-CONN
SET 0C9
LED LCDMB W/CAM
W/3G H_C
LED w/o
CMOS With
3G
"LED w/o
CMOS With
3G
""MEC
"H-CONN
SET 0C9
LED LCDMB
WOCAM
W/3G H_C
3G
High-Tek
Foxconn
MEC
BT
Appendix B
197
Category
Vendor
Description
High-Tek
Foxconn
Humburg
Cvilux
PN
CardRead/B
TP-M/B
Humburg
Cvilux
Humburg
Cvilux
Humburg
Cvilux
USB-M/B
POWER/B-M/B
Humburg
Cvilux
Humburg
Cvilux
Humburg
Cvilux
Humburg
Cvilux
Humburg
Cvilux
Darfon
YEC
YEC
LID/B-M/B
Inverter
Sumida
SPeaker
SPK-R
Zylux
SPK-R
Galax
SPK-R
NJL
SPK-L
Zylux
SPK-L
Galax
SPK-L
NJL
Fujikon
Kingstate
Xing-Meng
MIC
198
Appendix B
Category
Vendor
Description
PN
Delta
NEW70_UMA_THM_MAIN_ASSY_Delta_CCI
CCI
ADDA
NEW70_UMA_THM_MAIN_ASSY_ADDA_CCI
Robin
Delta
NEW70_UMA_THM_MAIN_ASSY_Delta_ROBI
N
Robin
ADDA
NEW70_UMA_THM_MAIN_ASSY_ADDA_ROB
IN
AVC
Delta
NEW70_UMA_THM_MAIN_ASSY_Delta_AVC
AVC
ADDA
NEW70_UMA_THM_MAIN_ASSY_ADDA_AVC
Sunon
Sunon
NEW70_UMA_THM_MAIN_ASSY_SUNON_SU
NON
CCI
Delta
NEW70_PARK_THM_MAIN_ASSY_Delta_CCI
CCI
ADDA
NEW70_PARK_THM_MAIN_ASSY_ADDA_CCI
Robin
Delta
NEW70_PARK_THM_MAIN_ASSY_Delta_ROB
IN
Robin
ADDA
NEW70_PARK_THM_MAIN_ASSY_ADDA_RO
BIN
AVC
Delta
NEW70_PARK_THM_MAIN_ASSY_Delta_AVC
AVC
ADDA
NEW70_PARK_THM_MAIN_ASSY_ADDA_AV
C
Sunon
Sunon
NEW70_PARK_THM_MAIN_ASSY_SUNON_S
UNON
CCI
Delta
NEW70_MADISON_THM_MAIN_ASSY_Delta_
CCI
CCI
ADDA
NEW70_MADISON_THM_MAIN_ASSY_ADDA
_CCI
Robin
Delta
NEW70_MADISON_THM_MAIN_ASSY_Delta_
ROBIN
Robin
ADDA
NEW70_MADISON_THM_MAIN_ASSY_ADDA
_ROBIN
AVC
Delta
NEW70_MADISON_THM_MAIN_ASSY_Delta_
AVC
AVC
ADDA
NEW70_MADISON_THM_MAIN_ASSY_ADDA
_AVC
Sunon
Sunon
NEW70_MADISON_THM_MAIN_ASSY_SUNO
N_SUNON
Core Logic
CLK GEN
SILEGO
GbE LAN
BROADCOM
EC
ENE
Card
Reader
Controller
ENE
BIOS
MXIC
Appendix B
199
Category
Vendor
Description
Thermal
Sensor
ADI
HD Audio
codec
REALTEK
Audio
AmPlifier
TI
FAN
controller
ANPEC
S IC APL5607KI-TRG SOP 8P
200
PN
Appendix B
Appendix C
User's manuals
Bios updates
Software utilities
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C
201
202
Appendix C
Index
A
E
AFLASH Utility
EasyTouch Failure
32
Antennas
150
Removing 96, 98
Replacing 100
Flowchart
44
Features 1
Battery
Replacing
Flash Utility
138
Battery Pack
Removing
32
FPC Cable
Removing
45
94
BIOS
165
ROM type 16
vendor 16
BIOS Utility
2332
Advanced 27
Boot 30
Exit 31
Navigating 23
Removing 56
Replacing 129
HDTV Switch Failure
151
Hibernation mode
hotkey
14
Hot Keys 12
Board Layout
Indicators 10
Intermittent Problems
152
145
Internal Speaker Failure 144
Camera Module
Removing 89, 90
Replacing 103, 105,
Common Problems
140
computer
on indicator
10
K
Keyboard
CPU
Removing 60
Replacing 128
Removing 83
Replacing 112
D
DIMM Modules
Replacing
131
Display 5
L
LCD Bezel
Replacing
108
LCD Brackets
display
hotkeys
159
14
Removing
94
203
Replacing
Replacing
102
LCD Cable
Replacing
102
LCD Failure 143
Removing 67
Replacing 122
122, 124
84
SD Dummy Card
100
Removing 46, 47
Replacing 136, 137
LCD Panel
Removing 92
Replacing 102
Speakers
122, 124
66, 67
Removing
System
Removing 66
Replacing 124
Block Diagram
Thermal Module
58
Removing 81
Replacing 113
Mainboard
Removing 72, 74,
Replacing 114
76, 77
media access
on indicator
TouchPad
10
Removing
Memory
131
Memory Check 140
Model Definition 178
Removing 70
Replacing 120,
123
TouchPad Failure 144
Troubleshooting
N
No Display Issue
141
O
ODD Failure 147
Online Support Information
201
70
TouchPad Bracket
Replacing
Replacing
150
48
U
Panel
Undetermined Problems
Bottom
9
PC Card 10
Power On Failure
Upper Cover
140
R
204
Removing 62
Replacing 125
utility
152
187
BIOS
2332
W
Windows 2000 Environment Test
Wireless Function Failure
188
150
WLAN Module
Removing 54
Replacing 130
205
206